Testimonials

At Waterdog Computer Works, we are committed to the success and growth of our client. We are fortunate to work with such a diverse and inspiring collection of companies and individuals. Check out below to see “What Others are Saying About Us”.

Peace Of Mind, Problem Solvers, Responsive Professional, Friendly, Efficient Great Value For The Price

If you are looking for an IT company that knows how to solve IT problems, are quick to respond and employ very knowledgeable technicians, Waterdog Computer Works is the firm to use.

As a bonus they demystify complicated technology issues and put them into plain English which gives us a peace of mindthat our IT problems will be fixed. The staff at Waterdog are very professional, the technicians are efficient in solving our problems and everyone there is very friendly, which is hard to find these days. We aren’t just another client they go above and beyond when we call for help.

As a Financial Services professional, I am required to have a business information security audit each year. Fortunately, Waterdog’s cybersecurity expertise gave them the ability to perform the audit for me and provide the necessary products to keep my business compliant and secure.

Brendan McGowan
Co-founder & Partner
McGowan & Co., LLP
Bryn Mawr, PA

Quality Of Work, Depth Of Knowledge And Great Service!

I started working with Fred back in 2003, prior to him adding commercial services and changing the name to Waterdog Computer Works.When I left a large commercial real estate firm to branch out on my own in 2005, I was nervous about my IT support, as I was used to relying on a corporate help desk, so I had no idea where I was going to get this level of support on my own. My goal was to find a company that could not only help me thru the transition period, but also provide me with ongoing, reliable IT support.

I chose Waterdog because Fred made me feel that my business needs were a priority for him and his firm. Fred had come from an IT consulting background and was used to CREATING CUSTOM SOLUTIONS for all his customers. I have always felt that they made me a priority and have been able to fix every problem that I have thrown at them. As I grew my company, Fred and his team were there every step of the way to support me.

As my business needs changed, so did my IT support. Waterdog tailored their solutions and offered products to help me run and protect my business. I could spend more time selling real estate and not worry about IT, they had that handled for me. Fifteen years later I have come to not only rely on their ongoing support services, but also their industry expertise to protect my business information from the cybersecurity threats that continue to wreak havoc with small businesses. I would say to anyone thinking about using their services “You can’t go wrong with these guys, they aren’t the cheapest but their quality of work, their in-depth knowledge and great service makes up for the well-deserved extra cost”.

Andrew S. Margolis Esq
President
A Margolis Realty Co.
Philadelpha, PA

Trusted, Reliable Service. They Understand The Needs Of Our Business.

As the co-owner of a busy travel business, it is imperative that our systems stay online and secure. If we do experience an outage, I know that Fred and the team at Waterdog will be there to ensure that our downtime is at a minimum. No matter the issue, they are there for me and my staff whenever we call.

For over 8 years, we have relied on the knowledge and talent of the technicians at Waterdog to keep our business moving forward. Whether it’s technical support, security solutions, or cloud backup protection, they work within our budget to provide a complete IT package. Waterdog is there to provide their cybersecurity expertise and products to keep my customer information protected.

They are a good fit for our business which relies mainly on technology to service our travel customers. We are too small for our own IT department, but they meet our needs based upon cost, reliability and knowledge.

Craig Martin
Co-owner
Crusin’ and Main Line Vacations
Wayne, PA

Prompt, Knowledgeable AndThey Don’t Waste My Money!

Managing a small business, I need to be very cost conscious. Waterdog provides top notch IT services that fit into my budget. If it’s a problem that can be worked on remotely, they will make that offer first instead of just charging me the higher onsite rate.

The technicians are very knowledgeable and will do what is needed to solve the issue the first time. If it’s something that cannot be fixed, they will tell you that too and not waste my time.

Companies that I have used in the past would immediately cop out and say the only way to solve the problem is to wipe the hard drive and start over. Not the team at Waterdog…they stay current on all the fixes and updates to give their customers the best service possible.

Jane Galli
Managing Director – Affiliate Relations
Coast to Coast Concepts
Wayne, PA

They Keep My Business Running Smoothly AndMy Information Secure!

Working with Waterdog Computer Works has been the perfect solution for our IT concerns. Their cloud backup system runs automatically and ensures that we can recover our important business documents on our own.

All the technicians are very kind and knowledgeable, working to keep our IT systems at their peak performance. They have helped us through problems large and small – from assisting in upgrading to an IT phone system and hardware installations, to remotely solving problems on our desktop computers.

Their technicians make the IT lingo understandable for those of us who are not so savvy! I appreciate everything that their Team does for us and they give me the confidence I need to reduce my stress regarding technology and the security of my business information.

Janet Burgess,
Owner
CSK Management
King of Prussia, PA

Outsourcing IT Does Work, Waterdog Is Our IT Department, We Have Never Looked Back!

As a company grows, it’s always a dilemma whether to outsource a non-wheelhouse task or keep it in-house.We ran numbers, created a position and made a hire. We were wrong. No single person can have the depth of experience, breath of knowledge and responsiveness to a company with a diverse employee base as does Waterdog.

With employees working on and off site in multiple locations, IT is critical to us and it affects everyone if a single person is not connected. Waterdog recognizes this and makes every effort to ensure problems are addressed quickly, patiently and thoroughly no matter how small.

In-house IT support seemed to be the logical, cost-effective solution until an enterprise issue cropped up and we became buried. We switched to Waterdog and never looked back. They are responsive, extremely cost effective, and flexible. Knowledge is everything and Waterdog has that knowledge.

John Kieffer
President
Kieffer’s Appliances
Lansdale, Pa

Reliability, AccessibilityAnd Their Staff Is Friendly To Deal With!

My business and salespeople rely on technology to support operations every day in the office or out on the road. If something happens while a sales rep is out of the office, they know Waterdog is local and available to diagnose and fix the issue.

I know that my business information is secure while my reps are out connecting to public Wi-Fi. We have been using their security and backup products for years and I know they are fully educated on the latest innovations when it comes to cybersecurity.

They can help us remotely, come to us for an onsite visit, or we can drop off one of our computers at the Waterdog office. Fred and his staff will do whatever they can to help resolve your issues in the quickest possible manner. They go out of their way to make you feel as if you are one of their most important clients.

Linda Kennedy
Vice President Sales & Marketing
Stroh Sales Assoc., LLC
Phoenixville, PA

Efficient, Knowledgeable And Always There In An Emergency!

As Chief Operations Officer of a Wealth Management firm, it is imperative that our client’s information is secure, protected and we stay compliant with financial industry regulations. Fred and the team at Waterdog have the expertise and products to make this happen.

Waterdog helps facilitate our yearly Cybersecurity Audit and makes recommendations as security offerings develop. Their product offerings check all the boxes necessary to keep our information secure. Our office had a small fire which took down power in our building for a few days and transitioned our business to a virtual work environment for several weeks. Waterdog’s protections, quick thinking and fast response time had my staff back up and working within minutes of my emergency call. Their server protection, cloud backup and remote access system allowed us to work just like we were still in the office. And our client information remained intact and secure!

Knowing that Waterdog is local and has my client’s information protected gives me the peace of mind to focus on the management and growth of the business!

Justin Hill
Chief Operations Officer
Addis & Hill
Wayne, PA

484.580.8568