IT Services & IT Support for Metro Philadelphia, PA | Waterdog Computer Works

We Are Moving To The Yellow Phase

As of June 8, 2020, Waterdog will be moving to the Yellow Phase with a partial reopening of our office. We will continue our measures to ensure that our team and customers are protected, while being able to service our customers.

All customers should be prepared to be phone screened for COVID-19 symptoms or exposures prior to scheduling a technician to come onsite. Customers will also be required to sign a letter when the technician arrives, and prior to them entering the premises to certify that the answers provided during the pre-screening are still the same. Should any answers change, our technicians have been instructed not to enter.

We will provide the following services by appointment only:

  • Drop off/Pick up at the Waterdog office
  • Onsite visits to your location
  • Remote session

Unfortunately, we will not be permitted to allow customers to enter our office in Wayne. Waterdog is here, ready to help and serve you. Thank you for your continued support as we move into this new phase of reopening.

How can we help your business? Complete the form below:

Cybersecurity and IT Services for Metro Philadelphia Businesses

Waterdog Computer Works is a trusted provider of Business IT services, Network Compliance and Cybersecurity solutions in the Main Line Philadelphia area. For over 18 years, we have been “in the trenches” gaining real-life experience, continuously training our employees about the latest trends in Cybersecurity and developing valuable vendor partnerships. As a result, we have the tools to recommend comprehensive solutions with the best product offerings to keep your business protected and running at peak performance.

Business IT Services

A complete suite of IT services including managed IT, remote support, product and network consulting, repair and training.

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Cybersecurity

Proactive network protection from data-breaches, cyberattacks and malware with next gen firewalls, software and threat detection.

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Backup & Recovery

Cloud and off-site data protection, backup and recovery solutions ensure continuity of operations in the event of data disasters.

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The Single Source Provider for the Technology
Needs of Your Business

Managed IT Services

Focus on growing your business rather than managing your IT network.

Cybersecurity

Prevent and stop cyberattacks before they capture and destroy data and systems.

Backup & Recovery

Prevent and stop cyberattacks before they capture and destroy data and systems.

Remote Support

Remote access technology allows you to have complete support anytime, anywhere.

Cloud Solutions

Efficiency and performance from today’s most trusted cloud based services.

Why Choose Waterdog?

  • Over 18 Years In Business – Waterdog Computer Works has been around since 2002, and is a respected leader in the community and the industry. Our proudest accomplishment is the large number of long-term clients who year after year put their trust in us and have been with us since the beginning.
  • Cybersecurity and Compliance Experts – Worried about HIPPA, SEC, PCI or NIST compliance? We are Cybersecurity experts and will guide you to make sure you are compliant and secure.
  • Experienced Technicians – We hire only seasoned, professional technicians with over 75 years of combined experience. We won’t be sending out warm bodies to train on your dime!
  • Experienced Management Team – Our management team has over 43 years’ experience in the IT industry. This allows us to design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
  • 18 Year Customer Service Knowledge Base – We have an in-house customer support knowledge base compiled of our support requests for the last 18 years that provides our technicians with proven solutions without having to find the needle in a haystack on the web.
  • Predictable Monthly Costs and Proactive Monitoring – We provide tailored contracts to your company’s needs so you can budget your IT costs. Our service philosophy is proactive, not reactive, as are many other IT providers.
  • Two-hour Emergency Response Time Guaranteed – Emergency response time is two hours or less guaranteed during business hours. A real person will answer your call within 6 rings or less during business hours, or you can enter a service ticket yourself online with our streamlined service ticket system. Need support outside of business hours, we have plans that can provide 24/7/365 emergency support.
  • No Risk Contracts and 100% Satisfaction Guarantee – We want you to be completely satisfied with our services. If you are not satisfied, we will provide a 100% refund within the first 30 days.
  • Free Email Support – We provide free email support to all our clients. Email us with any question and we will respond back within 48 hours with the answer. Ask us anything you like even if it wasn’t related to the service we just performed. All questions are welcomed!

Businesses Rely on Technology

Business owners rely on Waterdog Computer Works.

Waterdog Computer Works specializes in Business IT solutions that will offer proactive strategies to keep your network performing at its highest levels, minimizing network downtime and maximizing productivity. We offer a wide variety of business IT solutions, for entrepreneurs to small to mid sized businesses, for every budget, every need.

  • Does your business have an in-house IT department?
  • How much employee downtime is spent on unexpected IT problems?
  • Are IT emergencies draining your budget?
  • How much time do you spend, away from your business, trying to solve IT problems?

What People Are Saying About Us

They Keep My Business Running Smoothly And My Information Secure!

Janet Burgess
Owner
CSK Management

Working with Waterdog Computer Works has been the perfect solution for our IT concerns. Their cloud backup system runs automatically and ensures that we can recover our important business documents on our own.

Efficient, Knowledgeable And Always There In An
Emergency!

Justin Hill
Chief Operations Officer
Addis & Hill

As Chief Operations Officer of a Wealth Management firm, it is imperative that our client’s information is secure, protected and we stay compliant with financial industry regulations. Fred and the team at Waterdog have the expertise and products to make this happen

Outsourcing IT Does Work, Waterdog Is Our IT Department, We Have Never Looked Back!

John Kieffer
President
Kieffer’s Appliances

In-house IT support seemed to be the logical, cost-effective solution until an enterprise issue cropped up and we became buried. We switched to Waterdog and never looked back. They are responsive, extremely cost effective, and flexible. Knowledge is everything and Waterdog has that knowledge.

Don’t just take it from us, let our customers do the talking!

When Your Technology Fails, You Need Expert Support…Fast

484.580.8568